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Phil Gould
Reviewed in the United States on March 3, 2025
Still learning the ropes but so far I love it. I set it up with two 1 TB drives using Raid1. The first issue (and the reason for only 4 stars) is the fact that the network cable didn't work and I had to use one of my spares. The cable worked when I plugged my laptop into a hub so maybe my router isn't compatible? The incremental backup is working great. The only other issue so far is getting the NAS to show up on my network but that's probably because I'm on the steep edge of the learning curve.
Nas M
Reviewed in the United States on February 9, 2025
After two weeks of use, my Ugreen DXP2800 2-Bay NAS with my older, upgraded ASUS AS6602T (8GB RAM + 500GB dual SSD caching) have shown clear differences in performance, efficiency, and usability. Despite Ugreen’s newer Intel N100 processor, both NAS devices deliver similar overall performance, though Ugreen feels snappier in simple tasks like UI navigation and file browsing.However, Ugreen struggles with resource management, especially when running apps via Docker or Virtual Machine. Even when Firefox (installed through Docker) is not actively in use, it continues consuming CPU indefinitely unless manually restarted. This inefficiency leads to higher CPU usage and unnecessary disk activity over time, something ASUS manages much better due to its more mature OS and application optimization.One clear advantage of Ugreen is power efficiency. Under average load, Ugreen consumes around 17-20W/h, increasing to 25-35W under heavy load, and drops to 9-12W in sleep mode. Comparatively, my ASUS NAS idles at around 20W, runs at 30W under normal usage, and spikes up to 50W during intensive server tasks. While the difference might seem small, over a year, Ugreen’s lower power consumption could save around $40+ in electricity costs, which adds up significantly over time, especially for 24/7 operations.Ugreen’s aluminum enclosure looks premium and dissipates heat well, but it acts like a soundbox, amplifying HDD noise. My ASUS NAS, despite using the exact same WD 3TB NAS 5400RPM HDDs, remains much quieter, likely due to better HDD insulation and optimized read/write handling. If your NAS is stored in a garage, laundry room, or server rack, noise won’t be an issue, but if it’s in your office or bedroom, the HDD noise from Ugreen can be irritating under load.One area where Ugreen clearly outperforms ASUS is photo backup and remote syncing. Ugreen’s Photo Backup for iOS is so efficient that I’m seriously considering canceling my Google Photos subscription. With RAID1 syncing to both my NAS setups across two locations thousands of miles apart, I now have a seamless, private cloud solution.Setting up RESYNC to pull backups from my ASUS NAS over the internet was smooth and reliable, syncing 700GB without issues and continuing to update efficiently. Meanwhile, ASUS’s photo app has been broken for me since 2020, making this a huge win for Ugreen.Ugreen feels fast and modern but currently lacks the mature software ecosystem and refined features of major NAS brands. That being said, if Ugreen continues investing in UGOS over the next 6-12 months, it could become a serious competitor to ASUS and Synology. Right now, I’m happy with my purchase, especially at the discounted price, considering that a comparable ASUS or Synology model would cost nearly twice as much. If Ugreen keeps improving, this might just be one of the best value NAS options out there.
Timothy E. Madel
Reviewed in the United States on February 4, 2025
This was an extremely easy NAS to setup up. I used two drives left from my previous NAS which completely failed. Was up and running on my network in less than an hour. Have the drives (only 3 TB each - will need to upgrade) from a previous NAS that failed - super easy to install them in the trays and into the NAS. Software for the Mac is good and functional offering the enough features.
Customer
Reviewed in the United States on February 27, 2025
This is a very reliable and consistent piece of equipment at a very competitive price!A real bang for the buck…!
Customer
Reviewed in the United States on January 8, 2025
Updated - After contacting customer support they offered a short list of potential solutions. After relocating the device and resetting to factory conditions was able to connect the hardware to the iOS app and complete the installation. Only providing a 4 star since there is still documentation improvements needed in the app itself.But kudos to customer support who responded to me within hours to provide a document with additional instructions.Hardware is beautiful. Instructions included for setup are not very useful and incorrect. Was able to get the app to install on my laptop ( would not recognize the hardware using the IOS app. After following instructions to update the system, it rebooted and asked for a login. The admin account that I created was rejected and there is no option for forgot login or password... This may be a good piece of hardware but I plan to return it cause I can't use it following the provided instructions.
Froy
Reviewed in the United States on January 27, 2025
I only have this NAS for over 2 weeks but it has been working working great. It replaced my home built ubuntu home server which took me 4 days to set up 14 years ago. I get the full transfer speed of 2.5g with 3 computers that also have 2.5g network cards. They are hooked up to a 2.5g switch. It is less hassle just to get a NAS than built one since it is only for family data. We only have over 5 terabytes of family data (movies, documents, pictures and videos). I installed only 1 drive in it since I back it up about every 5 days to a dedicated hard drive (which is in a removable dock) to one of the computers. I use Foldermatch software for backing it up. That's why only 1 hard drive ( 8 terabyte) and no raid setup.
David
Reviewed in the United States on January 26, 2025
I have just started using this and it was easy to install the drives and setup the unit on my network. The app works great from my andriod phone, too. Make certain to enable the DLNA app on the unit, if you plan to use this as a media server.
David Carpenter
Reviewed in the United States on January 17, 2025
I'm a 74 yo unknowledgeable numbskull using this device for 2 days downloading/unZipping/"placing" Google Drive and Google Photos files on the DXP. I was about to return it for being too slow when I realized I was doing everything from Windows File Explorer. I switched over to the DXP's UGOS File Manager and every got really fast and EZier. Everything I'm doing is rudimentary and has expanded to include Admin from an Ubuntu laptop and a Pixel Android phone. If I can figure out how to use this gear....The DXP2800 seems to be very nice hardware and UGOS seems pretty good, too. I'll consider the Apps, next.I can't help but wonder about all those bad reviews given to the DXP....and all the other brands.
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