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Your cart is empty.4.1 out of 5 stars
- #116,701 in Patio, Lawn & Garden (See Top 100 in Patio, Lawn & Garden)
- #219 in Pool Liners
Shelley Kempken
Reviewed in the United States on June 5, 2023
I ordered an 18x33 liner in error. I wanted to contact the seller-Pureline Pools as I didn't see an18x34 liner on their website. I was only hold over 10 minutes. I then decided to CHAT with one of their customer service reps as that was suggested while I was on hold. I was told this liner would fit my above ground pool because the liner has a 3 foot stretch. The liner didn't stretch and the liner actually measured 18x31.5. What a mess! I finally asked for a phone number through CHAT to speak to a human. I spoke to a girl who told me since I bought this through Amazon, I need to go through Amazon to ask any questions. She would not help me. I send a message through Amazon to the company and was told there is no stretch in their liners and do not install and return. A little late. I better get my money back. I have wasted many hours of 6 peoples' time trying to get this liner to work and then to have to refold and repack so I can return. This was a painful!
Cperry
Reviewed in the United States on May 21, 2023
Loved this liner but I had 4 men working every way they could for hours to make this liner work but when it is lined up like it is supposed to be one side had maybe an inch overlap while the other side had 6 inches. Due to the weather and scheduling enough help it was past the 30 day return policy so now I am stuck with a liner that won’t work, having to waste enough water to keep the walls from falling down when the wind blows hard as it does here and another $500 for another liner!
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