I bought this for our 6 cats because we have one cat that's on a diet. I set this feeder to the open bowl setting, with the maximum amount of food that can be scheduled for the day. The bowl remains open until the dieting cat comes close and then it closes. For this purpose it works really well and I couldn't find anything else on the market that has the open bowl setting. Sometimes it does get food stuck in the opening and it needs to be fixed, but it is not often. My only complaint would be that the RFID chip is a little large for a cat. I could see how it would be fine for a dog, but it's a little clunky. Lastly if it helps anyone who is trying to navigate a dieting cat in a multiplet household - our dieting cat also has a second RFID chip on his collar for his own feeder (petlibro) which only allows him access and the ability to be on a measured feeding schedule with diet food.

We have had one of these feeders for years. It does have some kinks but overall a decent feeder. The new tags are much better than the old ones. I would prefer if it had an app to be able to add food to the bowl on the occasion that our dog steals some. There is a slow react on the collars where that does happen quite often. The feeder is pretty loud which alerts everyone in the house that it is dispensing food or the doors are opening. It is the only feeder we have found that allows multiple cats which is what we need since we have 3 cats. The support however is top notch. We had an issue with our tags and received a response within 24 hrs. They handled it as soon as I spoke with them. They do stand by their product.

I have a nine pound elder cat that has been free fed dry food for the last 13 years. When we tried to put him on a schedule after rescuing another cat to prevent food stealing, he got horribly sick and we couldn’t successfully transition him.For the last several years, I’ve had my second cat who would do anything to steal food even though we went to great lengths to prevent stealing by limiting his access and creating barriers. He still was determined enough to get the food even if it meant him shoving himself in places he shouldn’t.When I saw the always open except when the unassigned cat comes close on the portionpro rx, I was excited. I really need to solve this food stealing problem because my food thief has hit 20 lbs which is completely unhealthy.The device works as intended. When ever my unassigned cat gets within two feet of the feeder, it denies access. Yes, it’s loud and not exactly a pretty feeder BUT the health of my cats is my only real concern. The only problem I have to deal with now is the sulking of my food stealing cat. I do feel for him but I couldn’t think of another solution that would work better.

Giant tag isn't great for cats or for small dogs. Constant errors. If kibble pieces aren't consistent and rounded in shape expect the machine to get stuck and hung up constantly, the instructions and troubleshooting guides at say absolutely nothing about this though, very frustrating!

First off, the good:- reasonably sturdy, though our pets do not try to break it and I would absolutely not call it "battle tested".- it works! our food-stealing cat is perfectly locked out.- it works! opens reliably, feeds reliably (... so far), zero true issues after a month.And, honestly, those are all that truly matter. So I I'm keeping the pair.But I can't believe someone made this product.And I can't believe it's apparently the only one that does what it does.This is capitalism failing at its most obvious.---Cons. Oh. My. Glob.There is absolutely no way they use their own product.It's very, *very* loud, and our dog likes to check that food exists a couple dozen times per night. And it's even louder when it dispenses food.We'll learn to sleep through it, but WOW. This thing competes equally with the coffee grinder, and it's doing far less work, far more slowly.I have no idea what motors they are using, but it's very clear they're scraping the bottom of the barrel. From the outside. Through an underground tunnel. Holy crap.It has the most insane UI I've used in decades. The manual is correct and clear, so it's survivable, but when pairing to a collar tag it looks like it's glitching and you will definitely second guess everything you pressed. And that's *normal* behavior, not a bad unit.And last but not least, and the most concerning but NOT YET FULLY TESTED: when it hits an error, it keeps erroring. Permanently, as far as I can tell.When it's in this state, it seems to give up on feeding (if it thinks it's empty or jammed), but it'll still open and close the access door. And... honestly I'm not sure I trust it to try again at the next scheduled time. So far we've been nearby every day and have cleared errors and I'm not sure exactly what I'm doing... so I give it an even 50/50 chance of doing the obviously-right thing and continuing to try each feed period or more.Behavior has mostly been good despite seriously questionable UX......no, not questionable. Inhuman UX. Impossible that a rational being has designed UX. Seriously whatDespite questionable UX, behavior has been reasonable. It stops itself quickly, interrupts itself when the animals interrupt to prefer what they want, and resumes later smoothly. If the feed-error turns out to behave well, I'll have almost nothing but praise for the core behavior.That "almost" is a kinda important one though: when you do the "force open/closed" or "force dispense" button-combo, it *ignores you* if the paired tag is nearby. So you have to shoo the dog away for a full minute or two to get past a feed error and actually feed the dog.I... almost understand the logic here. But no, it's dumb. If I want to close the door while they're eating, let me! It has pressure sensors, listen to those *safety* mechanisms but otherwise do what I told you to do, because that's why I told you to do it!It's quite frustrating. But still worth it. But I still can't believe there aren't massively-better options for half the price, it would be *so incredibly easy* to run this company into the ground and they would deserve it for making roughly zero progress across several years.