Sunnyside
Reviewed in the United States on February 9, 2018
Machine is okay after I paid a repair man $185.00 plus travel time to get it to sew right. This was shipped with a sample under it, but no way was this machine tested. I have experience with walking foot machines, and this one gave me a good deal of frustration until I got it going right. Buy it from a business who knows what they are doing and I think it will be okay. This is not a mail order style item.
Bonnie
Reviewed in the United States on July 28, 2017
Love the machine itself but Very disappointed in how the table was wrapped for shipment...photo attached of my table with a chunk out of it right where fabric would be laying and will get snags in it....for the money I spent this should not have happened !!!! 😡
Jason
Reviewed in the United States on January 24, 2016
We bought one of these for our business as an upgrade from a Consew 7360R. Spec wise, it looked perfect for us. However, the machine broke down DAILY. At least several times per day, thread would jam up in the hook. Sometimes you could pry it out, but most of the time, you had to completely remove the hook, put it in a vise to pry it apart, then reinstall and re-time the machine. This was an almost daily task.This is completely unacceptable in a commercial environment and killed our production. In the three months we owned it, it was in for professional service at least about once a week who always claimed it was "operator error" causing thread to jam. We knew this was untrue because we followed all instructions to the letter, including those from the dealer who serviced it. We ended up putting the machine on ebay and lost over $1000 between the resale depreciation and the many, many service calls. We went back to our old standyby Consew, which rarely ever gives us any trouble.Several years later, I was talking with the owner of a industrial sewing machine dealership (a well known national company, not the local dealer I dealt with before) who specializes in this kind of thing and sells almost every make and model out there. He said they sell this model and they are always in for service due to the exact problem we had. I don't remember all the technical reasons he specified, but basically, there is something about the hook design in the Juki that makes them very prone to thread jam.If you're buying this for sewing clothing with lightweight, weak thread, or some other light duty use like that, it may work. But if you're sewing industrial fabrics with heavy duty thread (we use 92 Kevlar, and 130 DaBond polyester), forget about it!
don bakker
Reviewed in the United States on September 29, 2015
Very happy it was just as expected
gypsyeyes1984
Reviewed in the United States on February 28, 2014
This sewing machine is built like a tank. I use it on everything from sewing thick upholstery fabric to sewing leather. The machine arrived with a faulty part, but I'm guessing it was just bad luck. My repair guy fixed it for a couple hundred dollars. If I was rating the machine itself I'd give it a 4.5, the .5 star missing because the machine could be self oiling but it is not. I dropped it another 1/2 star because it arrived with a fractured bolt that resulted in the machine breaking after a week, but that is nothing against the machine itself.
Kelly Desilets
Reviewed in the United States on September 11, 2013
The machine works really well. Sews through multiple layers like a breeze, walking foot keeps fabric feed consistent, threading was simple enough but the instruction manual is terrible. Oiling, replacing the needle & bobbin are not easy if you go by the instruction manual. I have a long arm quilting machine so I have some experience around commercial machines.