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The GARDENA SILENO Minimo Fully Automatic Robotic Lawn Mower allows you to sit back and relax while this lawn mower quietly trims the grass without leaving streaks. Easy to clean, simply spray it down with a garden hose and operable in all types of weather and terrain for optimum results. With over 20 years of experience, GARDENA offers a complete range of everything required to keep your garden beautiful, from watering systems, pumps, garden ponds, lawn care, tree and shrub care, garden tools, or soil cultivation. With GARDENA, lawn care and watering are now app-controlled, so you have more time for the things in your garden that you really love.
Benoit Tessier
Reviewed in Canada on September 19, 2024
C’est notre deuxième tondeuse, car notre terrain est vraiment grand. C'est un appareil formidable ! J'ai 4000m² de pelouse et elle ressemble à un parcours de golf.Quand l'une des tondeuses a été endommagée au printemps, le service de réparation a été très efficace. Ils ont pris en charge l'expédition et la réparation, m'informant par courriel à chaque étape, avec possibilité de communiquer avec les techniciens. Finalement, Huguette (oui, nos tondeuses ont des noms 😉) a été réparée de manière professionnelle et fonctionne parfaitement bien.N'hésitez pas à acheter ce produit, vous n'aurez plus à vous inquiéter pour votre pelouse.
LP
Reviewed in the United States on April 26, 2024
The Great:We’ve had this mower for two years and it’s held up well. Our lawn is small, but it has mowed quietly enough at midnight not to disturb us or our (fussy) neighbors. I don’t think they even know we have it. It does well in rain, too. Setup wasn’t so bad, except wiring the yard. If you follow videos posted by the company on YouTube (I think from Australia or the UK), it’s pretty easy. Cleaning really has been as easy as hosing it down or even just brushing off accumulated grass clippings with your hand. It’s pretty safe, too. The blades are small and many inches inset from the edges of the machine. It would be difficult for it to accidentally injure our dog or a small animal unless they actively flipped it over and chewed on the tiny blades (our dog has no interest in it). I doubt it would even run her over; it bumps into things softly, like a robot vacuum does (though I don’t think she’d just lie around and let it go over her leg or tail in the first place).The Meh:The app could be better. Occasionally, we’ll find that the device stopped running - for no apparent reason - and we have to hard reboot it and delete and reset our schedule in the app all over again to get it running. The app has also never kept track of previous mows (even though it’s supposed to). Lastly, sometimes the charging indicator is waaay off. It’ll go from 100% to 0% to 5% to 20% in seconds. But it has worked and mowed on schedule most of the time.And, because the blades are inset from the edges of the device (they’re in the middle of the bottom), it doesn’t always get the edges of the lawn done when there’s a flower bed stopping the mower from overshooting the perimeter of the lawn itself. That’s fine. I do the edges it can’t get once a week. I don’t need to do the edges that are adjacent to the sidewalk, since it can overshoot and cut those.The Bad:There is NO customer support in the US. I reached the (I believe it was) Australian customer service, who sent me to the Canadian (“North American,” but really just Canadian) customer service, who sent me to the “US” customer service, but the US team never answered calls or returned emails. The Canadian team couldn’t do US support at the time. If you’re in the US, you won’t get support. (At least, as of late ‘22/early ‘23.) But we eventually got to the bottom of the issue ourselves.Why 5 stars? Despite the flaws, it has been a generally reliable product for about 2 years, and it was a budget option compared to the competition. I’m not sure that paying more for another brand would yield any better results. Value to dollar is great, as who’s gonna get someone to mow their lawn 2-3x/week for 2+ years for under $600 (and not have to worry about locking up dogs/granting yard access)? Who wants to do it themselves on their days off?
Bruno S
Reviewed in Canada on September 4, 2023
This is my first review ever, but I had to come on here to praise the AMAZING CUSTOMER SERVICE I received. I ordered a Gardena Sileno last year off Amazon and this year the stations connectors burnt out, and my robot was no longer working. I passed by the Gardena office to see if they could help me. From the moment they opened their door to me, Gardena staff were super helpful and kind. It was amazing customer service, they asked me to drop off the lawn mower and all the equipment and they sent me an email right away. They fixed the issue, even though the part affected wasn’t covered by warranty they went above and beyond to fix the issue for me as a one time free of charge service. You don’t find customer service like this everyday. When I went to pick up my mower, not only did the manager chat with me, the technician who worked on it also came out to talk to me and explain the issue and what they fixed and what to look out for. THANK YOU TO SHARUYA, IVY HURLEY AND FADY.TOP TO BOTTOM THIS TEAM WAS VERY HELPFUL, and I really appreciate it.
Lara Hasan
Reviewed in Canada on September 13, 2022
Was hesitant given the mixed reviews on this robot lawnmower. Glad I made the purchase. Fantastic product and was easy to set up. Recommend to watch the videos on YouTube first before you install and you shouldn't have any issues. Very happy with this purchase.
SoniaLive
Reviewed in Canada on August 20, 2022
The app is just useless. After I restarted the Gardena Sileno Minimo the app does not recognize the lawnmower and the customer support has only one answer: reinstall the app. I have done it at least ten times and it still not working and no support at all from the company. You can read the reviews for the 5400 sqft and you will see the same major comment: it is the worst customer service you can experience. They do not have support via telephone, only via e-mail. So you write… they answer after two days and they do not help you solve the problems. I had an accident and unfortunately I could not install it before the Amazon return window and now I am stuck with a product which is not working. Please read the reviews and if you decide to buy please try it within the returning window. I have installed the app in my iphone, the android emulators they suggest for windows are not compatible with bluetooth… useless advice.
Richard Theobald
Reviewed in the United States on June 10, 2022
Update 5-1-2023:Second year of ownership. I kept it in the garage over the winter so that it wouldn't have any issues with the snow. Tried taking it out and setting it back up. No longer functional. So I paid $1,000 for about $150 worth of work during a single barely functional season. This thing is absolute garbage and should be purchased by no one. It was so terrible that even if they offered to replace it via warranty, I would still feel ripped off. The only way I would be satisfied is with a full refund.Original Review:A drunk toddler with a pocket knife could do a better job of mowing than this thing does. I do not have a terribly large lawn; it typically takes about an hour and a half to mow the front and back, and I purchased this only to deal with my fenced in back yard (approximately half of the work). It's not clear to me why I need to lay a wire in my fully fenced in back yard (my roomba doesn't need a wire to operate in my enclosed house), but it will not start without the wire; which is somewhat frustrating given that in the week and a half since I installed it, it has cut it's own wire 3 times. It took exactly 1 hour and 15 minutes to install. And I had to wait a week after buying it to complete the installation because I ran out of stakes and had to order more (they send you about 2/3 what is actually necessary to have a hope to keep the wire down, and clearly more is better). I would absolutely recommend that you bury the wire if you want it to work, which would add a significant amount of work and time to the install. And every night I have to go out, find the tiny stick it got caught on, and return it to it's charging dock. I'm nearing 3 hours of work in the past week on this thing; I could have mowed the yard 4x in that amount of time. As for "intelligence", the Roomba I bought 2 years ago is way smarter; this thing is about as smart as the original Roomba release in 2002, except this thing was released 20 years later. It needs way better software (if this thing stops, you have to fix it manually with the buttons on the machine; there doesn't seem to be any rhyme or reason to what buttons you push and the PIN is irrelevant), to swap out the bluetooth for wifi (the app is a joke and can't connect unless you're less than 15 feet away, and barely works anyway), to get real sensors instead of dealing with a wire, and add on size and bulk so it's not stopped by a toothpick.If you have children, neighbors, pets, or trees I would not recommend this mower; it will cost you more time and effort than you would already have spent mowing, and nearly $1k besides.
Anonymous Coward
Reviewed in Canada on October 20, 2022
I wanted to love this guy so bad. Affordable, small, cute. It does it all. Except handle my yard. People have mentioned that it creates visible patterns, which it really does at first. But at least in my case it was because the grass was just long to begin with and the idea of this guy is that it runs daily and clips off small amounts of grass each day. If you rake the initial cuttings up and then let its do its job, you grass will look fine. So clearly it works, what then is the problem with it you may ask?The problem is that 25% grade sounds hella steep if you are driver, but yards are kinda lumpy. None of my backyard is extreme but this guy ended up getting stuck almost everywhere in little lumps and bumps that I didn’t even notice were there before. I ended up having to restrict it to a tiny subset of the lawn to do its job and it does it well, but I want no more mowing, not just mowing 30% less of my yard.I ended up getting a Sileno Life and returning this one. The Life is dope, it says it does just 35% so I was skeptical, but that guy just flies through my yard. If your lot isn’t perfectly graded, do yourself a favour and skip this budget option.Other than that, the boundary and guide wire are a pain in the butt, but it makes sense and they all work like that. Give yourself some time to adjust and maybe also buy some extra couplings because you will guaranteed mess up somewhere and then either the mower eats a bit of the wire or you gotta patch it in a different way. Ideally you bury the wire, but no sane person is going to start out burying the wire before at least testing and making sure the setup works. This part is annoying, take some time, don’t rush it and it’ll work out okay. One downside here, other than the upfront work, is that you lock the layout of your yard in forever (or you splice and patch more). This is a limitation of all of these mowers though and hardly something unique to this model. Just something to keep in mind.Lastly, the app could be better. The minimo lacks a screen, so the app is a must. The other sileno mowers have a screen and can be configured on the device. Overall for me it’s a 1 star product. If you have a level yard though, it could be a 5 star product for you.
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