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Reviewed in the United States on January 4, 2025
Customer service is the worst..once you buy this oven you are stuck with it!!!!It doesnt stay on and the temp never gets to where you set it and its a fire hazzard because the burner keeps going on and off.I have tried several times to call to return it and it's almost a year later and after several messaged and emails left there has been no response from this company to try and make it right..Its almost like they know how bad it is and are just trying to sell them off to whoever will give them money...very sad..I. surprised Amazon even let them sell these in their site.....
Sergio R.
Reviewed in the United States on June 29, 2024
1st purchase: Looks nice but arrived with broken front glass so I will try it once again. Hope for better luck on the replacement oven.Update, 2nd purchase: Repurchase 2nd time and once again arrived damaged. Door does not close flush and frame is bent. I will try one final time and see if the 3rd is a charm
RVDAYDREAM
Reviewed in the United States on June 11, 2023
For the price, it's crazy to think it actually take over 30 minutes to get to temp. Come on, a simple wall oven. Quite disappointed!
C. Fletcher
Reviewed in the United States on March 29, 2023
UPDATE: After having it installed for 50 days, it will not heat over 340° and it takes at least 45 minutes to get up to that temp! Then it drops 100° then another 20 minutes to reach set temp again. This oven is awful. I cant even attempt to bake cakes, cookies or breads. It's past the 30 window to return.1. This oven doesn't show the temperature on digital display2. it doesn't let you know that it's reached the chosen temperature. I always thought it was standard on newer ovens to beep at least when preheat temp is reached. You'll have to buy an oven thermometer to check.3. the big ORANGE digital display is annoying. They could have chosen a better color.4. It also fluctuates in temp by over 100°! It jumps to over 30° over set temp then drops 75-100° before very slowly rising and can easily burn or undercook so get comfortable with the convection fan on and off and using a oven thermometer. This could be a problem specific to this oven and not a issue in general with the model.4. The timer doesn't stay on the display while cooking. You have to push through the options to check it.5. There is only 1 steel grate rack so no double rack baking which is disappointing.6. The gas line attachment is too short because it is attached at the top back of the oven instead of the bottom back where the oven gas line in wall generally is, so we had to buy a longer one.I'm disappointed for the price range I expected a bit better. I see myself getting a better oven soon unfortunately gas models of this size aren't as easy to find as electric.
CJ
Reviewed in the United States on December 14, 2022
I did find a couple of things that I don't like about this...first, there is no signal when the oven is to temp.And it relights a lot.Since it is a new oven, there is a learning curve but I am getting an oven thermometer to check it. Still not convinced it is getting to temp.BUT the Thanksgiving turkey was wonderful!
le van phuong
Reviewed in the United States on January 12, 2022
Working great. I use for outdoor patio If Oven have boil pan go with,will be plus…
Marj
Reviewed in Canada on January 19, 2021
My daughter and granddaughter love the fact they can now bake
JAYDEN
Reviewed in the United States on October 15, 2020
I like his appearance and design in my kitchen.Roast chicken is fast and very powerful.
K. Lane
Reviewed in the United States on December 6, 2018
I like how the function was designed. Some of them are pretty useful. The look is great. I haven't had so many compliment in years. I am very satisfied.
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