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Luz Moreno
Reviewed in the United States on May 26, 2024
The crib was pretty straight forward, however in the instructions the picture of the back and the front panels look the same though they aren't so the distinctive details in the pictures are important. It took my husband and I about an hour and a half to put together and we're happy with the cocoa bean color.The dresser I put together myself. It took a little more than 3 hours alone and I stopped between assembling the frame and the drawers. Super pain to assemble the drawers. But we do love the look and size. The dresser is pretty heavy.The set came with the toddler conversion kit, were also purchasing the full size conversion kit to convert it later.
HBJK
Reviewed in the United States on December 7, 2024
They drawers are very paper thin and flimsy. It does not feel like this is going to hold enough clothes until the clothes just popped through the bottom.The item came in an extremely damaged box. The box also appeared to have experienced water damage, which changed the finish on some of the dresser. The dresser also came damaged with a chunk missing from the bottom.These were things that we felt like we could just deal with because we had learned that we were not able to receive a refund and we were crunched for time. We decided just to build the crib and the dresser.We still kind of felt like the company or Amazon should still be a little bit responsible for how the items looked. We reached out to see if they could give us a partial refund. Child craft instead decided that it would be best just to ship us a brand new dresser… That may sound nice but the box is so heavy and we just did not have the time to rebuild it and we told them that. We said we do not want a new dresser. We just want a partial refund for the dents and discoloration. We do not have time to spend on assembling a brand new dresser, let alone disposing of the old one when these things are heavy. Overall, I felt like the customer service just was not listening to our needs and request and opted to do whatever they wanted instead of hearing us out. Now we have a ginormous,heavy box just sitting in our foyer and we don’t have a way to get rid of it.
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