We replaced a cold water bidet with this unit and it worked so well, we replaced the bidet we had for 3 years in our home with this one. We like the way it sprays, the way it heats, the heated seat, and the night light. All of it works together the way it's supposed to in both bathrooms. We think Brondell has hit a home run. We've had these units for about 4 months now and they're still working as they should. Installation was relatively easy. In the rv, I did have to find a way to get it plugged in. But the regular Plumbing was simple and they provided all the parts needed.

Me gustó todo, sobre todo la funcionalidad, muy sencillo de instalar y utilizar

Lo recomiendo. Muy confortable y más higiénico ese producto me da mucha satisfacción. El calor del agua y la presión son dos cosas muy importantes por la higiene y ese producto lo da. También hay la luz azul que me gusta mucho por la noche.

Let me start with my reluctance to write this .... Because as soon as I am done ... Something will go wrong ....That being said .... This has been the best purchase I have ever made . I have had it for 6 months now and it has worked flawlessly ... My wife and I love it. The seat warmer for starter is a very pleasant and comfortable warmth on those cold days .... Feels cozy .... Also the warm water spay is very nice ... The water cools after a short bit ... But that is no issue for us ... The side controls are fairly easy to access although you need to move some to see them ... Again .... No issue .... Although some have complained about the fan ... We both like it .... True ... It wont dry you completely .... But it does remove some moisture ... No issue ..... We also love the LED light .... Makes it easy to see at night without having to turn on lights and disturbing your spouse ....Installation was relatively easy ... You need an electrical outlet near the toilet ... I had one installed .... I also installed a filter (Which is highly recommended) .... Please use caution not to over tighten the nuts when installing and make sure washers are in the nut correctly before tightening ....Since purchasing this Item in October, We have no need to use much toilet paper .... We use significantly less toilet paper (And we all know how things have been trying to get TP these days) ... and We both feel so much cleaner than ever .... A HUGE PLUS !!!!!I research for months before my purchase and the Brondell Swash SE400 Seat was the one that fit all our needs.... For the cost and and benefits .... It has at this time been perfect .... Measure your toilet to make sure you get the right item .... But at this time ... I would HIGHLY recommend this toilet ... Don't skimp on getting cheaper .... Your Tush deserves the best ... and your spouse will love you tooI haven't had any need at this time to deal with customer service ... so cant comment on them ... This toilet has worked without a problem at of the date of this comment .... Crossing fingers ....Good Luck on your success if you buy

After a visit to Morimotos in NYC my husband has been talking about the toilet there. I have traveled extensively in Asia and was familiar with the bidet-toilets. When we needed to remodel our bathroom I decided that installing a seat attachment made sense. After doing some research I settled on the Brondell SE400 as it was cost effective but had all the features we wanted plus the nightlight. (And until you have had a toilet nightlight you don’t know what you are missing - we previously had a clip on light for the toilet.)The installation was super easy and the video to explain was super helpful. The seat shipped quickly and was well packaged.My husband comes out of the bathroom with fist bumps and clapping. ‘Every experience is like a joy ride through Clean-town’.‘All of the buttons I push push all my buttons.’Basically he feels this is the best $$ we have spent on home improvement ever. It is totally worth the $$ and the install is super easy.

* Easy to install; I'm a klutzy, impractical computer geek with poor motor skills and complete lack of comprehension of all things plumbing and house related. But I had it up in 15 minutes easily and safely. (Note you'll need to figure out / plan an extension cord).* Clear instructions* Heated seat makes bigger difference than anticipated. I now hate going anywhere but home for that advantage alone! It's so cushy on our tushy :-)* The bidet part also works great, and far better than anticipated for the price and ease. The water comes out warm, with numerous settings to shape, spread, temperature, and intensity.* Remote control is solid, robust, intuitive, and with great mounting bracket and magnetic hold.* I like it, but my wife LOVES it. She initially thought it'd be weird and uncomfortable but after a few tries, I don't think I've ever done or purchased anything that brings her this much continued joy and happiness (all through the month *cough cough*)Overall a great purchase. It's been reliable so far, if it ever fails, we're purchasing another one immediately and paying express shipping - no reason to live without it ever again :)

This toilet seat bidet is excellent. We had purchased another brand first (Toto) and it was fine but did not have a dryer. After searching through more products we came across this seat from Brondell. It has all the features we wanted, is a quality product and was less expensive! It was easy to install and the remote attached to the side of the toilet is super handy. I would highly recommend this particular seat. Even if you think you don't want one...you'll love it!

UPDATE: You know all the lint and other dirtiness that accumulates under and around the toilet seat hinges? The design of this bidet seat eliminates that. End of update.I have had this bidet seat for ten days now. I purchased it due to mystery undiagnosed issue that causes me wild irregularity for up to months at a time. I needed something less abrasive than the softest of bathroom tissue.It took a while to justify the purchase, but I am super happy I did when it was time to replace the cheap toilet seat we had for only a few years.Amazon Prime shipping was fast. Packaging was secure.Installation was quick and simple, but I have replaced several toilet seats, fill valves and supply lines before. It's almost as simple as connecting a garden hose. You will need thread tape and a wrench. It is important to not over tighten the connections, but that's important when installing most anything.The heated toilet seat is crazy awesome, even if it's not cold. My kids love it, too, though they do not get to use the cleaning functions yet.The actual cleaning nozzle retracts when not being used. It flushes itself with a tiny bit of water before and after use, and again when you stand up.The rear cleaning function is very effective. The adjustable temperature, pressure, and position allow me to pinpoint the cleaning. I have the temperature and pressure set fairly low, so there is certainly a setting for each person's personal preference.The water flow begins warm and can finish its cycle without getting cold. The "massage" feature oscillates from side to side for more thorough cleaning, though it seems to have its own pressure settings.Being a man, I have not had opportunity to try the feminine wash cycle myself, but I did test the feature when I completed installation, so I know the nozzle and spray function properly.After cleaning, the warm air is very pleasant to dry.Because of my own hygiene OCD, I personally won't trust any bidet 100%. I have been able to completely eliminate use of flushable wipes and the chemicals on them, as well as reduce toilet paper consumption by up to 75%.A great feature of this one is that you can actually sit on the lid. I checked reviews on many bidet seats before making my decision. Many had complaints that lids were flimsy and broke. Since we sit on the lid to trim toenails, etc, a sturdy lid was a must.The nightlight is very helpful in the middle of the night. You can see the light peeking out from under the seat as you try to locate the toilet, then when you raise the lid, the entire bowl is illuminated, allowing you to aim by sight, not sound.But no technology is perfect. This seat has idiosyncrasies common to all bidet seats:Bidet seats need space for their tanks and retractable nozzles. This reduces the opening at the back of the toilet bowl, but it doesn't seem to affect anything.There can be a little clear water splashed up on the back of the seat, but maybe I need to adjust nozzle position or sit back more.The power cord could be a bit longer. I happened to have outlets on either side of my toilet, so no issues with reach.Warm water tanks have limited size, so you need to allow time for water to heat after a cleaning cycle.These aspects aren't exclusive to this model. They will happen with all bidet seats using tanks, etc.Overall, I couldn't be happier with my decision to purchase a bidet seat. Finding such a nice one at a very reasonable price was icing on the cake.One suggestion I would make is that they include a small roll of thread tape with the seat. It's super cheap and would potentially eliminate a run to local hardware or box store.