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S Lewis
Reviewed in the United States on February 22, 2025
Got this for two Xmas gifts this year. They were able to easily set up and start sharing pictures. It’s fun when visit to see their favorite pictures. The size is good and everyone enjoys it. Definitely a great way to display memories.
B.J.
Reviewed in Canada on January 9, 2025
Easy to use. Easy to add pictures and adjust positioning.Love the flash back of our memories!
Greg Cruthers
Reviewed in the United States on January 24, 2025
Purchased a frame as a gift for relative in Mexico. She loved it! I can upload infinite pictures & videos to share with her. Bought second frame a year later for my wife. She loves it too. Single login for both devices, easy to setup and manage - can set timer for hours of operation too. That said, shortly after purchasing the second frame, the first quit working (about 1.5 years after purchase). Customer service agents replaced the frame at no cost to me. A rarity these days. They were very professional, personable and efficient. I am extremely happy with the frames and the company. Highly recommended ;-)
Colorado Mac
Reviewed in the United States on August 13, 2024
Bought this one as a gift but then got one for my office, as well. My father, daughter, and son all have Aura frames and it is so easy to share photos between us. My father tells me he sometimes just sits and watches the photos change.The iOS app is easy to use, but the website interface is a little lacking (last I checked which was a while ago). My daughter's boyfriend has one and he uses Android and I haven't heard any complaints.We didn't get the top-of-the-line models, but on these I wish the controls on the frame itself were a little more useful. Of course, then it would cost more.There is a fair amount of customization available in the app.An EXCELLENT gift.
Martin B.
Reviewed in Germany on June 1, 2024
I was expecting more from such an expensive product. From the start I thought a simple digital screen should not cost that much these days. I decided to give it a try anyway, assuming that the high price would be justified. But so far, it has been an underwhelming experience.First of all, the setup as a gift did not work. I set everything up in the app and it looked like it was ready, but when my wife unpacked it, it did not connect to the WiFi automatically, nor did the welcome message show up.Secondly, it just seems very clunky. The frame is heavy and thick. In the age of super thin and lightweight displays, it looks outdated. I’m sure I could find a used tablet for a similar price to do the same job.The picture quality seemed fine, no better or worse than a phone or tablet screen.This would all be fine if the frame was around 70€, but with the high price tag it’s rather disappointing.
Customer
Reviewed in the United States on March 26, 2024
We struggled with an app and a tablet to display pictures off of the internet. Constant trouble with re-booting, delays, etc. No more. This frame, while expensive, lets you view pictures from anywhere on your phone, and anyone with access can upload whatever they want shown in the frame. They cycle at whatever speed you select. Reliably. My mom, who is 91 years old, really likes to see the family pictures next to her sink in the kitchen, and the occasional surprise when someone drops new pictures into the online repository. Not a hitch since we started using this frame. Heavy, so it sits where you plant it, and great quality picture, too!
Karolina Skalska
Reviewed in Germany on March 15, 2024
I purchased the frame as a gift for my parents. They love it. The quality of the images is great, they are sharp and maintain nice colors. The frame is sturdy. The set up was easy. The app to upload works mostly well (sometimes crashes) and the interface is easy to navigate. I appreciate you can add multiple members so entire family can upload pictures.The only drawback is the color/texture of the frame. Personally I would appreciate more simple and timeless design. I find simple wooden or plain black would work better for majority interiors that textured gray.
Rui M. Rocha
Reviewed in Spain on November 16, 2024
A moldura digital mais prática e com o melhor desempenho que já vi ate hoje!
D.N.W.
Reviewed in the United Kingdom on April 5, 2024
The clarity and sharpness as well as colour of my photos taken on Leica, iPhone 12 and Sony A7R3 are really very good and my interest was abit above family photos. There is good depth of picture too. Colours are like the camera photos and even my Leica B&W photos display nicely. The pickup by the Aura App is easy and transfer to the digital frame is seamless. The power cord is quite generous, albeit proprietary, and it comes (UK version) with 3 pin, 2 pin EU, and another 2 pin changeable plug which is good quality. The frame itself is quite wide and sits well at an angle on the table…sturdy. The Touch Bar works fine and the product switches itself off when the room light is low (you can tweak power settings too). Picture transfer from iPhones abroad as well as across localities are fine; stuff works. No SD card or Bluetooth - everything over wifi and painless to reconfigure to a different router if you move it.Cons? : price ! Expensive certainly and I would have liked a slightly bigger frame for this Mason Luxe…it just feels an inch or two too small for me. It is quite adequate as a tabletop display but when you see its quality, you feel it should be a bit larger! Ie it is smaller than my 11” ipad screen… The Walden will be my next purchase when it becomes available in UK/EU.
Keith Wilson
Reviewed in the United States on December 23, 2023
I'm an amateur photographer. I was looking for an easy way to display my many pictures. I was not disappointed!! You will not be disappointed. (I'm a REAL person, I'm NOT getting paid by the manufacturer).You will love the picture quality, the frame quality, and how easy it is to add pictures from your phone or computer. One of the best purchases I ever made.I love it so much, that I bought a second frame today to display my many travel pictures. The first frame is being used to display my MANY family photos. (As I said, I'm an amateur photographer).You won't be disappointed!!I can't speak to the tech support as I have not had any issues. But the one thing I will say is, google youtube on how to use it and you'll see for yourself how easy it is to use. That's how I got started using it quickly.
Todd Hendricks
Reviewed in the United States on October 3, 2023
I've had this frame for a little over a year and it randomly stopped working one night and wouldn't turn on again the next morning sometime between our scheduled off/on hours (a feature the software offers). Since it had been 13 months since I purchased it and the warranty is listed as 12 months, I figured that was just the way things go for me and reached out to support to ask if they accept frames for diagnostics and repair and what their rates for such are and much to my chagrin they just offered to replace it outright, because, and I quote from their email; "We apologize for the inconvenience; we want to make sure you have the best possible experience with your Aura frame!"This is why I love the smaller, more labor-of-love type companies. The companies that sit in the comfortable spot between so-small-they-fold and too-big-to-care. They value their customers!The product itself is pretty good, resolution is reasonable and the app and software itself is easy to use. I purchased this frame after one of our cats passed away last year; I couldn't decide which pictures of his to print out, so I took a shot on a digital frame so we could display a selection of his photos while we were grieving. It was super easy to hook up my Apple Photo albums to automatically import into the frame. Now that iOS 17 and MacOS Sonoma have pet face detection, it's been a breeze getting the frame to display every single photo we've ever taken of our dearly departed furbabies without having to manually find them in all our pictures.For pictures that aren't the right aspect ratio, some photos do have to be manually aligned for display via the app, but it's pretty easy to do and it doesn't modify your photos; you can also elect to use black or the extended-and-blurred letterboxing on the sides or top/bottom depending on if you use the frame in portrait or landscape mode, or you can zoom to prevent that altogether. It also plays videos, and while they disclaimed the ability to auto-import videos from iOS albums, my experience was that they showed up anyways.As an added bonus, there's a kind of private social-networking type aspect to the app; you can add anyone you want to your frame so they can add pictures to it, and you can heart and comment on the photos in the app. So it's probably great for families or friends who are either separated by distance or just love sharing photos with their loved ones (I'm one of those weird types who really only displays photos of pets, and until i teach them to use the phone it's going to be just me using the frame)Highly recommend this company and their products! Will submit a photo of it in action once the replacement arrives!
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