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Reviewed in the United States on July 23, 2024
I like this AC unit. It keeps my room very cool.
E. Behrman
Reviewed in the United States on July 2, 2024
The AC unit is working great. However, you get very little information regarding warranty with this from Amazon. I have sent an email 7 days ago with no response to warrantyquestions@amazon.com. Typically with any item you register a warranty online for the manufacturer's warranty. I am not sure of the manufacturer's warranty it is not in the documentation received . I know my credit card extends the warranty. I would not know how to follow through with replacing or getting my money back if I had too. I know I can follow through with my bank. As of 7.16.24 still no response on a warranty.
kathy Marquard
Reviewed in the United States on June 23, 2024
It is a little loud for a unit this small but it does the job, fits my tiny window and is light enough I can put it in without help. Works great with Alexa
Bill Jeter
Reviewed in the United States on June 16, 2024
Unit has failed at less than 3 months use, garbage, weak.
Ali
Reviewed in the United States on June 1, 2024
To start, the installation of this was pretty easy, except I live in a weird, old apartment building with new but weird windows. While it fit, the little accordion panels didn't fit in the window how they're supposed to, so I had to duct tape both sides to the frame. I have a different brand that came with the apartment that's the same way, so not a big deal, but some people might dislike it. Secondly, the setup of this was very hard. The cord isn't very long, the options on it don't work how you'd expect (or at least not how all the other window AC units I've used do), and setting the temperature was a struggle. I got this to keep in my pet room, which can't go below 70°F for more than a couple of minutes, but was boiling hot now that the weather is. The first night, I thought I had it set to cool until 73° and then turn off, but it kept running and got down to 68°f by the time I noticed. I shut it down and tried to connect to my app hoping it was easier, but it was not. I had the app already, so I tried about a hundred times to find and connect to the unit. Apparently, this unit uses a different version of the app that's a totally separate installation, so I found that insanely inconvenient since all of my other appliances that connect to my Smart Life are on the other version. I can't even tell you what the difference is except the appearance. After setup, I read that the setting I had it set to originally was *supposed* to work how I had it, but was for some reason not. I tried the Eco mode, which on all my other AC units has meant I set a temperature and it cools to it, using the fan as much as possible to save energy, and shuts off near it. On this, it selects it's own temperature "according to the indoor temperature" and was setting itself to 84°!!! That was hotter than the room's ambient temperature, and it could not be changed. I tried just about everything until eventually the original mode I had it on started working as intended. I have it set to a good temperature now and am scared to change anything except up or down by 1° worrying it'll glitch or whatever it did the first time again and harm my exotic pets by dropping too low. Now that it's working, it's a great unit and is nice and quiet, but it was not easy to accomplish by any stretch of the imagination. I do also like that I can adjust the temperature from anywhere, even at my job several miles from my home, and it really does change it. I don't like that I can't see what the unit reads the actual room temperature as, though. It has a sensor for it and it knows, but even with the fancy special app, it doesn't tell you anywhere.
Danielle D. Spiva
Reviewed in the United States on April 27, 2024
I came with dents in the radiator and it had nothing to put it in the window
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