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Customer
Reviewed in Canada on March 3, 2025
Website is BAD, like weapons-grade bad. Took all morning to setup RAID, but it's finally setup. Now that I know, would take minutes.Packaging slightly scrunched on one corner at arrival, RAID switch doesn't appear mounted straight, but seems to work. Arrived a day later than originally estimated.Pro's: fan is quiet, much quieter than laptop. Connections appear robustCon: website, shipping process.
Stephen Piper
Reviewed in the United States on March 1, 2025
Easy to install and use. Been using it for 6 months without a problem.
Peter H. Simpson
Reviewed in the United States on February 4, 2025
Extremely simple to install. I set it up as RAID 1 very easily. I got prompt answers to technical questions I had. No phone support but email response was fast -
manu
Reviewed in France on February 26, 2025
Très satisfait du produit, par contre j'aurai voulu acheter un ou deux tiroirs supplémentaire pour faciliter le changement de disque, mais je n'est pas trouver.
Endre
Reviewed in Spain on February 26, 2025
Funciona bien
mauro
Reviewed in Italy on February 25, 2025
Montato ieri,sono molto soddisfatto, consiglio l'acquisto
Grateful Ted
Reviewed in the United States on February 21, 2025
I just needed a place to store a couple of old drives until I could get a couple larger drives to replace them.. the only thing I was worried about was if they would provide the full speed the drives are capable of, and yes indeed it sure does. Simple product, well made, perfectly functional for its intended purpose.One added bonus, if you have an enterprise drive that requires the special power adapter, they will work fine in this without it.
Thomas G.
Reviewed in Germany on January 20, 2025
Habe die Festplatte zur Nutzung meiner bunten alten Festplattensammlung angeschafft, läuft prima und schnell, ich schalte das Gerät bei Bedarf aber an- und aus, sonst wäre es mir im Dauerbetrieb ( z.B. Schlafzimmer) zu laut.Somit gutes Produkt. Mit der Leistung von Amazon Prime bin ich dagegen (Musikdienst praktisch nicht mehr nutzbar, Videos mit Werbung, Versand deutlich unzuverlässiger) zunehmend unzufrieden.
Scotty Rosatto
Reviewed in the United States on January 13, 2025
If you follow the directions on the back of the unit, they are wrong. It will not connect. It was not until I discovered that the directions and the pamphlet and the paperwork that it came in were correct. I can’t believe they made terrible mistake like that
Home Deep Peaux
Reviewed in the United States on December 18, 2024
Good indication lights on front panel that the thing is working.That's why I went for this enclosure.Zero hardware assy worked quite well, I like that alot. HDD fit secure and snug.RAID options are nice, though I am going with Normal mode, since if the controller fails, so are lost the RAID data.Recommend.update: the fan is a little noisy as the box heats up, so advice is to raise it on some foam pads and that will stop fan from resonating with a wood shelf (in my case).update 2: I am seeing write speeds to a disk inside at up to 1.5Gbps, so this puppy can move USB 3 data at a decent rate.
Dizzle
Reviewed in the United States on December 15, 2024
I'm using this on my Mac Studio as my Time Machine. I spent 15 mins trying to figure out what was wrong with this enclosure. I resetted it multiple times and nothing worked. I can see that when resetting its doing something but was not popping up on the Mac.Thankfully I have a Windows machine and so I plugged it in and it started working. And the enclosure identified the mode that I chose correctly which was Raid 1. I was also able to format the drive.So I came to thinking and hoped theres a firmware update because the description does say MacOS is supported and wanted to use this as my Time Machine. So I went to the site and found the firmware. They had two different model types, I also dont really know the difference. They have 802TC and 802RU. I tried 802TC and it did not work and then tried 802RU it started to work. The instructions were subpar, it had screenshots and and written in chinese. However, the document had a translation section in english which was nice.That being said after updating the firmware, it started to work on the Mac. And right now its finally backing up. I'm most likely going to return it, i dont know how reliable this is given that it did not work out of the box. Funny thing is that the firmware that came with it is the same version as the one I used to flash the enclosure. 'Like why did it work after the flash and not out of the box given that its the same firmware version'One thing to Point out, I may have the wrong version. The picture on the description has a flat rubber feet whereas this one doesn't, if anything it looks like the old model.
NY Hammer
Reviewed in the United States on November 9, 2024
I am using 20 TB HDD. Works ok on short cables. Fails with long cables.A little noisy for a unit that claims to be quiet
Dennis N.
Reviewed in the United States on November 14, 2024
Great Product-Lousy InstructionsThis is the first time I've purchased something with instructions so SMALL, I needed a magnifying glass to read them. Even then, THEY SUCK!
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