It's very disappointing. It would not play any music including the preloaded song on the device.

This is exactly what I was looking for! And it does not disappoint! I only hope it lasts well into my child’s adulthood so it can be nostalgic in the future! Only time will tell!

It looks like most of the negative reviews for this product are due to misunderstandings about the word “recorder.” If you understand what you are buying, this product is basically perfect. This is not a voice recorder. You cannot use it to record voice memos. What you CAN do with it is play any audio of your choosing. Here’s what you do:1). Plug it into your computer with the included usb-c cord2). Locate the external device called FSSM (friendly songs sound module) which will appear on the left hand side in file explorer on windows, for example3). Drag and drop mp3 files into the device4). Eject5). Press the button to play audioThe intended use is for stuffed animals, but you could use it in any application where you want to play some preselected audio on an extremely simple interface. You could give it to a young child or an elderly person who wants to listen to music, use it to listen to guided meditations, put it in a stuffed animal with a custom message from family members, etc. for these applications, it works perfectly.Also, customer service is excellent. I had a question about the product, called the support phone number after business hours and left a message, received a call back early the next morning, they left a voicemail with all of the information I needed, then I called back a few hours later to discuss my question further.

I use this recorder for our literacy classes. It's exceptional: the sound quality is terrific, and it's remarkably easy to use. Just get it. You won't regret it.

I bought this device to put inside of a teddy bear to give to our daughter who is expecting. It’s almost pretty simple to use. I’m not as tech savvy as I should be. I guess I did not realize my phone records MP4, which needed to be converted to an MP3 to install into this device. Once I figure that out it was relatively simple and the sound quality is pretty decent for what it is.

Having a lot of fun with this! You can put any MP3 recordings you want on it and it also comes with a code redeemable for one of a variety of assorted personalized compilations to download from their website. Clear sound with 2 volume choices. On/off switch to conserve battery life as well.

I bought this for my 100 year old mom who is not tech-savvy. It was very easy to download MP3 files and the sound is good. I was challenged myself when getting it to play and called for support. They were fantastic - helping me figure out the issue and stayed on the line to help me set it up in a way that would best suit how it was to be played. I recommend this product highly!

My mother-in-law (94) is in declining health in an extended care facility, unable to see, and with limited dexterity in her hands. A former musician, music is very important to her. We looked into several music players, and purchased one which was of good quality and functions, but there is no way to position it in her room where she could access it. Then we found this player and it's perfect! We're able to load it with about 25 - 30 pieces at a time; she can place it on her bed tray or hold it easily in her lap, and she is able to operate it to play (1 push), pause (1 push), and skip tracks (2 pushes). We've put a mixture of music and Biblical Psalms and passages on it, which she has found to be most comforting.The included manual was excellent -- very clear, and with sufficent technical guidance to get the user to have successful results, and Customer support has been awesome! They were able to answer any questions, and their response (email exchanges) was almost immediate and very clear.For the benefit of others, I'll share my experiences with using it in the event others may find it helpful.While the basic set-up and use are fairly straight-forward, it will be easier for someone who is somewhat familiar with a computer, mp3 files, and file copying via a USB cable. Those who are less familiar will have more of a challenge/learning curve, but depending on how it is going to be used, they may not need to become too technically involved. In any case, the Customer support is excellent, and less experienced users may find they get a free tutorial and enhance their technical skills and knowledge! In any case, it is NOT simply a voice/sound "recorder" as some have thought; it is more of a "player" which has to be loaded with files before using.For its size and price, the sound quality is EXCELLENT! The playback capabilities are ingenious -- especially for our needs: 1 button push = play, 1 push while playing = pause; push again to resume at same place (if pressed within 2 minutes); 2 pushes = skip to next track; 3 pushes = skip to previous track; 4 pushes = start at beginning. She is able to manage the play, pause and skip, and is able to enjoy nearly 2 hours of music and other spoken files -- Bible verses, poems, short stories, etc.It should be noted that some diligence is needed when preparing the files. The two volume levels (low, high) are somewhat of a trade-off. On the one hand, it would be nice to have an infinitely-adjustable volume level. However, given our situation, there are the possibilities that either the volume could be turned too low and she would think it's not working, or she might turn it too high and cause a disturbance with others in the room. The trade-off is that I can adjust the level of the mp3 files so that it is suitable without any need for volume adjustment, which eliminates the need for a volume control (less is better -- at least for us).Which brings me to an important point -- preparing the mp3 files -- two important considerations. It's important to: 1) set the volume level of the file, and 2) set the bit density of the file, which affects both the quality and file size. I noted that some reviews mentioned that it only held 5 songs -- this likely was due to the file size of the mp3 files. The greater the bit density of the file (for better sound quality), the larger the file is. Again, there is a trade-off. Though the sound quality is very good, this is not audiophile equipment. For voice recording the density need not be very high; for music -- depending somewhat on the type of music -- the quality can be low to medium and will come through satisfactorily.In order to tailor mp3 files (volume level, density) the User manual recommends Cloud Convert -- a free online sound editor which requires an account and online access. I suppose it may work to set volume levels, trim unwanted sections, and save at a suitable density (i.e. 128 kbps bit rate). However I'm more familiar with Audacity (also free) which also allows me to set volume levels, trim unwanted sections, and save at a suitable density offline with no account required. Using Audacity I'm able open audio files, remove any unwanted parts (such as applause at the end), set the volume level (select all, then select Effect / Amplify -- it takes a bit of experimenting to find the right level), and export as an mp3 file at whatever bit rate I want. Exporting at 128 kbps (K = 1,000, bps = bits per second) will require about 900 K bits of storage per 1 minute of audio. One other use of Audacity is the ability to record things from the internet -- like speeches, portions of audio Bibles, etc. and save them as mp3 files.Overall we are EXTREMELY PLEASED with the quality and capabilites of this sound module, and are very grateful for the joy it has brought to our family member. I will be purchasing at least one more, and I'm looking forward to loading it with some seasonal music and stories for the upcoming holidays.